1. Introduction
At The Nine Tailed Fashion, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment details (e.g., credit/debit card information)
- Account information (username, password, order history)
2.2 Usage Data
- IP address, browser type, device information
- Browsing behavior and interactions on our website
- Location data (to the extent permitted by your device settings)
2.3 Cookies and Tracking
- We use cookies and similar technologies to improve your user experience and for analytics purposes.
- You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1 Order Processing and Fulfillment
- To process your orders, payments, and facilitate delivery of your purchases.
3.2 Communication and Customer Support
- To respond to your inquiries, provide updates about your orders, and send promotional offers (if you have opted in).
3.3 Personalization and Improving Our Services
- To personalize your shopping experience based on your preferences and behavior.
- To analyze usage data and improve the design, functionality, and performance of our website.
3.4 Compliance and Legal Obligations
- To comply with applicable laws, regulations, and legal processes.
- To protect our rights, property, or safety, and the rights of our users and the public.
4. Sharing Your Information
4.1 Third-Party Service Providers
- We may share your information with trusted third-party service providers, such as payment gateways, logistics partners, and analytics providers, to assist us in delivering our services.
- These third parties are contractually obligated to handle your data securely and in accordance with this Privacy Policy.
4.2 Legal Requirements and Emergencies
- We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights of our users and the public.
- In the event of an emergency, we may share your information with authorities to protect your vital interests or those of other individuals.
4.3 With Your Consent
- We will share your information with third parties outside of the above circumstances only with your explicit consent.
5. Data Security
We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, modification, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
As per the Information Technology Act, 2000 and the IT Rules, 2011, you have the following rights:
- Access to your personal data
- Correction or rectification of your personal data
- Deletion of your personal data
- Opt-out of receiving marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you become aware that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the "Last Updated" date at the top of the policy.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Email: theninetailedfashion@gmail.com
Address: No 164 A Sri Devi Kuppam, Brindavan Nagar Main Rd, Valasaravakkam, Chennai, Tamil Nadu 600087
We will respond to your inquiries within a reasonable time frame.